IT Services

Reliable IT services & support that scales with you.

From proactive monitoring to fast issue resolution, we manage your IT infrastructure so you can focus on your business.

<5 minutes Average response time
95% same day Issue resolution rate
Mon-Fri, 9am-5:30pm Availability

IT support specialists since 1989

Founded in 1989, PCM Systems has decades of experience in providing IT support and related services to our clients. Our IT services portfolio includes comprehensive and versatile packages designed to support your team, wherever they may be working, in the office, from home or on the road.
  • Patch management and updates
  • Dedicated account manager
  • Remote & on-site support
  • Hardware lifecycle management
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  • Cloud migration & management
  • Microsoft 365 & Google Workspace
  • Virtual desktops (VDI)
  • Cloud security & compliance
  • Backup & disaster recovery
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  • Vulnerability assessments & penetration testing
  • Security information and event management (SIEM)
  • Endpoint protection & response (EDR)
  • Phishing simulation & training
  • Compliance consulting (GDPR, HIPAA, etc.)
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Latest case studies

Recent IT Services Projects

Woodlands Home and Garden Group logo IT Services

Woodlands Home and Garden Group

Sudden server failurePCM Systems installed a server for Woodlands Home &amp; Garden Group over five years ago, which served the full range of the organisation's diverse business base and was maintained in-house. When the server suffered sudden failure, the company called in PCM to try to restore the data and get their business critical systems up and running again. With no updateable information on stock levels, the event impacted across the entire business.

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Untha Shredding Technology logo IT Services

Untha Shredding Technology

High level security for mobile devicesPCM Systems has worked with the UK branch of Untha Shredding Technology for over a decade, providing IT support and system implementation services. With a clear vision of where he wanted to take the company in terms of driving forward efficiencies, Untha's UK Managing Director was seeking to introduce a system whereby engineers and sales teams on the road could access company data via mobile devices capable of mitigating the risks associated with open-ended access.The company was already using Microsoft 365 extensively, so PCM carried out a detailed scoping exercise to identify the key requirements of the project. A selection of options were evaluated before PCM recommended Microsoft Intune to provide a reliable and scaleable solution.

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Wetherby Town Council logo IT Services

Wetherby Town Council

Creating a user friendly, cohesive shared file systemThe global pandemic and the emergence of COVID-19 has prompted many organisations to review their IT provision, in light of changing ways of working and the need to support remote access to central information.Prior to lockdown, Wetherby Town Council had already assessed their long term IT requirements and identified the need for a server and shared file system. The Council was originally using MS Office and Livedrive, an online cloud backup and sync storage service. When Coronavirus hit, changing ways of working had effectively doubled the number of computers being used and the set up was no longer fit for purpose, with data no longer syncing properly across devices."We realised that we needed a comprehensive package and backup that worked just like having our own IT department, with an effective support solution available to us 9 to 5, Monday to Friday," explained Iona Taylor, Clerk for Wetherby Town Council. Three companies were identified and assessed by the Council, and PCM Systems was selected after an open appraisal.

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Ready to make IT work better for you?

Whether you’re looking for fast and reliable IT support or a custom software solution, we can help – it all starts with a conversation.

No obligation Free initial assessment Response within one hour