VoIP Phone Systems
Cloud or in-house VoIP phone systems.
VoIP can save money and make your business more efficient
Voice over IP or VoIP is a technology that allows you to make and receive telephone calls over the Internet. Using VoIP can not only save your business money, but you can benefit from the extra flexibility it allows. To take advantage of VoIP, you need a PBX - the system which handles incoming and outgoing calls. We have partnered with 3cx who offer a market leading software based PBX, packed with features.
Key features
Save money
Not only can using VoIP save money on your call costs, the features provided by 3cx can help make your business more efficient.
Flexible
Incoming calls can be routed to individuals or groups, IVRs can be configured to direct callers to the right department. Working hours can be entered with 3cx automatically switching on voicemail outside these times.
Feature rich
Amongst other features, 3cx includes the ability to blacklist nuisance callers, share a company wide phonebook and make calls directly from it, record and log calls and allow remote workers to work the same way as office based staff.
Cloud or in-house
3cx can be hosted in the cloud or from a server running in-house - either physical or using virtualisation such as VMware or Hyper-V.
Clients
3cx provides a number of different ways to make and receive phone calls. You can use a telephone handset, an app on your mobile phone (Android or iOS), or use a headset and application on your PC or Mac.
Integration
The Pro and Enterprise versions of 3cx can be integrated with a variety of software including Office 365, Microsoft Dynamics, Salesforce and other CRM software.